Contact & Complaints
How can we help?
Support for purchases, downloads, refunds, privacy, copyright, security and accessibility — all in one place.
What we can help with
- General customer support
- Digital product / download problem
- Order or purchase support
- Refund-related complaint
- Privacy complaint
- Copyright complaint
- Security vulnerability report
- Accessibility request
Prefer email? Write to sufkdevelopers@gmail.com. If your message is about an order, include the email used at checkout and the product name. Because Paddle acts as Merchant of Record, some payment or refund matters may be handled through Paddle's support systems.
Send us a message
Give us enough detail to identify and investigate your issue — but please never include passwords, sign-in or verification codes, complete payment-card numbers, or other sensitive credentials. We will never ask for them here.
Complaints and specialist requests
If you are unhappy with a product or service, contact us first so we can understand and address the issue. Depending on the circumstances we may investigate, correct a technical problem, restore access, provide a replacement file or process an eligible refund. Contacting us does not remove any rights you have under applicable law.